SHIPPING POLICY
At VILLAMINT LUXURY™, we ensure that every order is packed with care and delivered securely to maintain the quality and integrity of our fragrances.
1. SHIPPING LOCATIONS
- We currently ship across India.
- International shipping may be introduced in the future. Any updates will be communicated on our website.
2. ORDER PROCESSING TIME
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
3. SHIPPING TIMEFRAME
- Estimated delivery time: 3–7 business days
- Delivery timelines may vary depending on location, courier partner, weather conditions, or unforeseen circumstances.
Please note that delivery times are estimates and not guaranteed.
4. SHIPPING CHARGES
- Shipping charges (if applicable) will be clearly displayed at checkout.
- Any promotional free-shipping offers will be mentioned on the website or during checkout.
- Shipping charges are non-refundable, except in cases where the error is from our side.
5. ORDER TRACKING
- Once your order is shipped, tracking details will be shared via email or WhatsApp.
- You can track your order using the provided tracking link.
6. DELIVERY PARTNERS
We work with reliable third-party courier partners to ensure safe and timely delivery.
VILLAMINT LUXURY™ is not responsible for delays caused by logistics partners after dispatch.
7. FAILED OR DELAYED DELIVERIES
Delivery may be delayed or unsuccessful due to:
- Incorrect or incomplete address details
- Unavailability of the recipient at the delivery address
- Restricted access areas or courier service limitations
In such cases, re-delivery charges (if any) may apply.
8. DAMAGED OR TAMPERED PACKAGES
If your package appears damaged or tampered with:
- Do not accept the delivery, if possible
- Contact us immediately with photos/videos of the package
We will investigate and provide a suitable resolution.
9. CHANGE OF SHIPPING ADDRESS
- Shipping address changes are allowed only before dispatch.
- Once the order is shipped, address modifications are not possible.
10. POLICY UPDATES
VILLAMINT LUXURY™ reserves the right to update or modify this Shipping Policy at any time without prior notice.
Changes will be effective immediately upon posting on the website.
11. CONTACT INFORMATION
For shipping-related queries, please contact:
VILLAMINT LUXURY™
📧 Email: support@villamintluxury.com
📞 Phone / WhatsApp: +91 63936 27597
📍 Address: E1/461, L.D.A Colony, Kanpur Road, Lucknow, UP-226012
E1/461, L.D.A Colony,
Kanpur Road, Lucknow,
Uttar Pradesh – 226012